Terms of service

Welcome to Pokor. By using our service, you agree to these terms. Please read them carefully.

1. Service Description

Pokor is a real-time planning poker platform for development teams. It enables collaborative estimation of work items using story point cards. Pokor may also be accessed through third-party integrations such as Slack, Discord, Notion, GitHub, and Jira.

For supported Jira, Notion, and GitHub stories, organizers can configure estimate sync so finalized estimates are written back to the source tool. Jira sync writes numeric estimates to the configured story points field. Notion sync can update a mapped database property, post a page comment, or do both. GitHub sync can post an issue comment, an estimate label, or both.

2. User Accounts

Anonymous Access

You may use Pokor without creating an account by choosing a display name. Anonymous sessions are identified by browser cookies.

Authenticated Access

You may sign in with your email (via a one-time confirmation code), Google, GitHub, Atlassian, Notion, Discord, or Microsoft to access your sessions across devices. You are responsible for maintaining the security of your account and associated email or third-party provider.

Session Organizers

The person who creates a session becomes the organizer. Organizers can:

• Manage stories and voting rounds
• Remove participants from the session
• Ban participants from rejoining (prevents access by account, token, and IP address)
• Require approval before new participants can join
• Transfer the organizer role to another participant
• Export voting history (CSV/PDF)
• Configure supported integrations and estimate write-back

Story management, imports, exports, join approval, and supported estimate write-back require an Organizer plan.

3. Subscription Plans

Free Plan

The Free plan includes core planning poker features: real-time voting, unlimited active sessions, preset card decks, Slack and Discord integrations, and unlimited participants.

Organizer Plan

The Organizer plan (5.99 EUR/month or 59.99 EUR/year) includes all Free plan features plus: story management, imports from Notion, GitHub, Jira, and CSV, supported Jira, Notion, and GitHub estimate write-back, exports, reusable setup, a larger monthly AI credit allowance, and the ability to connect your own AI provider key. The current feature matrix is published on the pricing page. Payments are processed by Stripe.

AI Credits

Optional AI features consume AI credits. Every account receives a free monthly credit allowance, and you may buy additional credits as a one-time purchase processed by Stripe. Purchased credits do not expire while your account is active. One-time credit purchases are final and non-refundable, except where a refund is required by law. Free monthly credits are reset each month and do not carry over. See Section 6 for the terms governing AI features and outputs.

Cancellation

You may cancel your Organizer subscription at any time. Access to Organizer features continues until the end of the current billing period. No partial refunds are issued for unused time.

Failed Payments

If a recurring payment fails, Stripe will retry for up to 3 days. If all retries fail, the subscription is cancelled and your account reverts to the Free plan.

Downgrade

When reverting to the Free plan, paid features (story management, imports, exports, custom decks, async mode) become unavailable. Your existing sessions remain accessible.

4. Session Moderation

Removal & Bans

Session organizers may remove participants at their discretion. Removal may include a ban that prevents you from rejoining the session. Bans are enforced using your account identity, anonymous token, and/or IP address. Ban records persist for the lifetime of the session and are deleted when the session is removed.

Join Approval

Organizers may enable join approval, which requires them to manually approve each participant before they can enter the session. If your request is denied, you will not be able to join. Organizers may also ban you during the approval process.

Appealing a Ban

If you believe you were banned in error, contact the session organizer directly. Pokor does not mediate disputes between participants and organizers.

5. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to the service or other users' data
• Use automated tools to scrape or overload the service
• Interfere with the proper functioning of the service
• Use AI features to generate unlawful, abusive, or infringing content, or attempt to extract, reverse-engineer, or misuse the underlying AI models
• Submit other people's confidential or personal data to AI features without authority to do so

6. User Content

You retain ownership of any content you create (session names, story titles, descriptions). We do not claim ownership of your content. We store it solely to provide the service.

If you enable write-back to Jira, Notion, or GitHub, you authorize Pokor to send finalized estimates to the external item using the permissions granted to the connected account. You are responsible for connecting the correct workspace, repository, project, database, issue or page, and destination field or property.

AI features are optional and run only when an eligible signed-in participant or organizer explicitly triggers an action. Story explanation and session summary may be available to eligible signed-in participants; estimate suggestions and disagreement analysis remain organizer-controlled. When an action runs, the relevant content is sent to our AI provider through the Cloudflare AI Gateway (or, if you connect your own key on the Organizer plan, directly to the provider you choose); voter identities are anonymized before votes are sent. Team admins may also run AI summaries and insights over the sessions of a team they administer; the same anonymization applies, and by joining a team you acknowledge that its admins can generate these analyses from the team's session data. You retain ownership of your input content and of the AI-generated outputs, and you are responsible for reviewing AI outputs before relying on them.

7. Data & Privacy

Your use of Pokor is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

We use Sentry for error tracking and Laravel Nightwatch for application monitoring. Optional AI features route requested content through the Cloudflare AI Gateway as described in the Privacy Policy. Optional analytics load according to your cookie preferences. By using Pokor, you acknowledge the use of these third-party services as described in our Privacy Policy.

8. Service Availability

We strive to keep Pokor available and reliable, but we do not guarantee uninterrupted access. The service is provided "as is" without warranties of any kind, express or implied.

AI outputs are generated automatically and may be inaccurate, incomplete, or unsuitable. They are provided without warranty and are not professional advice; you are responsible for reviewing and verifying any AI output before relying on it.

9. Limitation of Liability

To the maximum extent permitted by law, Pokor and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. This includes, but is not limited to, loss of data, loss of profits, or business interruption.

10. Termination

We reserve the right to suspend or terminate access to the service for users who violate these terms. You may stop using the service at any time by signing out and clearing your cookies.

11. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms. Changes will be posted on this page with an updated date.

12. Contact

If you have questions about these terms, please contact us at [email protected].